Responsibilities:

Sales Ability / Persuasiveness

• Educate consumers on the processes of project management and the supply chain.
• Qualify customers based on their project size, budget, and taste.
• Demonstrate effective presentation skills to successfully influence and communicate with various audience types and sizes.
• Build relationships through networking with various industry professionals and customer contacts.
• Integrate channel partners into sales opportunities effectively.
• Show leadership in regional channel associations.
• Understand and demonstrate basic analytic skills and their application to customers' requirements.
• Learn and demonstrate the stages of the selling process.
• Articulate the organization’s value proposition clearly.
• Incorporate the selling process into proposal writing and pricing models to meet company expectations.
• Educate customers on how to differentiate from competitors.

Customer Focus

• Recognize different consumer types and adjust approach with each for optimal results.
• Establish "trusted advisor" status to act as a liaison between showroom clients and installation contractors, serving as a resource for all parties involved in the project.
• Enhance internal and customer interactions by understanding their needs and adding value.
• Plan for upcoming customer meetings with a defined time management process.
• Demonstrate active listening skills to add value to consumer and internal interactions.

Managing Work

• Skillful in managing multiple priorities and capable of swift adjustments based on competing consumer demands.
• Acquire and demonstrate effective time management practices, including planning and scheduling daily, monthly, and annual activities and priorities.
• Develop and demonstrate the ability to organize both electronic and paper-based information efficiently.

Navigating Within the Organization

• Learn and respect the internal chain of command.
• Expand the immediate problem-resolution network to include additional internal contacts and utilize them to accomplish tasks effectively.
• Demonstrate an understanding of the company's value proposition, as well as that of the competition, and articulate these to the consumer.

Contributing to Team Success

• Enhance the professional image of the showroom by ensuring displays are clean and in working order, and pricing is kept up to date.
• Work effectively within both vertical and horizontal teams.
• Demonstrate effective delegation and limited-scope management of others in direct tasks.
• Assume responsibility for team outcomes.
• Utilize team interactions to enhance individual effectiveness and actively engage in team activities to share best practices.
• Exhibit a positive outlook, camaraderie, and passion for the job, business, clients, and team.
• Identify changes in buying habits and communicate this information to relevant individuals within the organization.

Leading through Vision & Values

• Lead staff, branch, and corporate initiatives, including mentoring activities.
• Balance the role of being a strong customer advocate with the role of being a good company steward, managing resources and time effectively.

• Understand the basics of the construction process and identify when various showroom products fit within the construction cycle.
• Learn and demonstrate competence in the features and functionality of all product lines, as well as their applications.
• Add value to consumer and internal interactions by understanding the market, customers, suppliers, and competitors.
• Understand the nuances of competitor product offerings, their target audience, and the strategies they use to reach that audience.
• Convey accurate messages, ideas, and decisions through clear verbal and written communication.
• Demonstrate proficiency with related computer systems and applications (e.g., Microsoft Word, Excel, PowerPoint, email, etc.).
• Understand the organization's profit model and make sound decisions and recommendations to maximize profit.

Job Requirements:

• A Bachelor’s Degree in interior design or a related field is required for this position.
• Adhere to the rules and regulations as set forth in the Employee Handbook.